Government Websites Designed for the People Who Use Them
Your website should make it easier for people to access services and find answers they need. We help government, municipal, and public-service teams improve their websites so they work better for the public — and for the people managing them behind the scenes.
Public-Facing Websites Need to Work for a Lot of People
Government and public service websites usually serve more than one audience.
Residents may be looking for services. Businesses need forms and requirements. Members need resources. Staff need to keep information current. And everyone should be able to find what they need without knowing exactly which department it belongs to.
When we design government websites, we make sure they help visitors:
Make Information Easier to Find
Make Complex Information Easier to Understand
Improve Accessibility
Support Different Audiences
Make the Next Step Clear
Make the Website Easier to Manage
OUR CLIENTS
Partnering with Government & Public Service Organizations
We work with teams responsible for sharing important information and services with the public.
That can include:
- Municipal and local government
- Government departments and agencies
- Associations and member-based organizations
- Regulatory and public-service organizations
- Public-sector programs and initiatives
- Organizations delivering services on behalf of government
Whether you manage a large government website or a smaller association website, the goal is the same: make it easier for people to find what they need and for your team to keep everything working.
OUR SERVICES
Government Website Design & Support That Meets You Where You Are
You might need a completely new website. Or you may have a website that mostly works but has become difficult to navigate, manage, or keep accessible.
Whatever support you’re looking for, we help you figure out what needs attention and focus on the changes that will make the biggest difference.
Government & Municipal Website Design
From local government website design to larger public-sector projects, we create websites that are clear, accessible, easy to navigate, and built around what people actually need to do.
Website Strategy & Information Architecture
Government websites can grow quickly.
We help organize services, departments, resources, and content into a structure that makes sense to the people using the website — not just the organization behind it.
Content & Messaging
Policies and public information can get complicated.
We help make content clearer, easier to scan, and easier for people to understand without losing important details.
Accessibility & User Experience
Accessibility should be part of the website from the beginning, not something added at the end.
We can help identify barriers, improve key user journeys, and create a better experience for a wider range of users.
Ongoing Website Support
Websites don’t stay finished for long.
Services change, and policies are updated. Your team may launch new initiatives every quarter. There are also the accessibility issues that pile up. We can stay involved to help your team keep the website current, secure, accessible, and useful.
Not Sure Whether You Need a New Website?
You might. But you might also be able to make the website you already have work a lot better.
Tell us what people are struggling with, what your team is trying to improve, and where managing the website has become hard. We’ll help you figure out the right next step.
WHY US
Support That Makes Your Website (and Your Team’s Job) Easier
Government website projects can come with a lot of moving parts: different departments, competing priorities, accessibility requirements, aging technology, and more content than anyone knows what to do with.
We help make all of that more manageable. You get an experienced team that can work alongside yours, bring in the right expertise, and keep the focus on creating a better experience for the people you serve.
Know What to Tackle First
When the list of website issues keeps growing, it can be hard to know where to start. We help identify what’s creating the biggest problems and where your time and budget can have the most impact.
Improve What You Have — or Build Something Better
A full redesign isn’t always necessary. We can help improve the website you already have, tackle specific issues, or plan a new site when starting over really is the better option.
Take Pressure Off Your Internal Team
Your team already has enough on its plate. We can take on projects, fill expertise gaps, and work alongside your staff so important website work keeps moving.
Have Support After Launch
The website will keep changing because your organization will too. We can stay involved with accessibility, development, content, maintenance, new initiatives, and ongoing improvements as they come up.
OUR WORK
Our Government & Public Service Website Projects
We’ve worked with organizations that needed to simplify complicated information, improve their digital experience, reach new audiences, modernize an outdated website, and make it easier for internal teams to manage their marketing.
TESTIMONIALS
Hear From Our Clients
They’re very good about how they track their time. They went beyond what was expected and were very pleasant to work with.
Cheeky Monkey Media performed well from a project management standpoint. We used Basecamp and there was open communication. We were kept up to date when things were done and received feedback, which we really liked. They made one little mistake, but as soon as I brought it to their attention, they fixed it immediately. We were happy with it.
Cheeky Monkey Media did a good job. We had our meetings once a week to be updated on the progress and what was coming up the next week.
The first interview I did was with Gene. When we were talking, I saw how they had their team meetings. I sense the company has a very organized structure and process management system. … I think that’s reflected in the caliber of work they give their clients.
Cheeky Monkey Media did everything. They created the new website for us and helped us figure out what would work best for us and our clients. They really listened to what we needed to have done.
The way they [Cheeky Monkey Media] handle projects, schedule them, and communicate among themselves as well with the client, shows they seem to be on top of things.
Make Your Website Easier for Everyone Who Uses It
Your government or association website should make it easier for people to find information, access services, and get things done. And it should be manageable for your team too.
If something isn’t working as well as it should, tell us what’s happening. We’ll help you figure out the next step.