About Sheridan College

Founded in 1967, Sheridan College is one of Ontario’s leading postsecondary institutions, welcoming students from across Canada and around the world. Known for its strong culture of innovation and creativity, Sheridan encourages both students and staff to think differently, explore new ideas, and learn by doing.

Across its vibrant and diverse campuses, Sheridan delivers rigorous, hands-on programs rooted in practical and experiential learning. Today, Sheridan offers:

• More than 90 programs across five faculties

  • Faculty of Animation, Arts and Design (FAAD)

  • Faculty of Applied Health and Community Studies (FAHCS)

  • Faculty of Applied Science and Technology (FAST)

  • Faculty of Humanities and Social Sciences (FHASS)

  • Pilon School of Business (PSB)

• 23 degree programs

• Over 60 programs with co-op or internship opportunities

• More than 2,500 students participating in co-op or internship work terms each year

• Over 7,000 companies that have hired Sheridan co-op or internship students

Sheridan’s central website plays a critical role in this ecosystem. It serves as the primary digital hub for students and staff, providing access to program information, campus updates, and essential resources.

The Challenge

Sheridan College needed a reliable, proactive web partner to help maintain and continuously improve its central website. As a mission-critical platform supporting a large and diverse community, the site needed to remain secure, high-performing, and adaptable to Sheridan’s evolving goals.

Their key needs included:

• Ongoing maintenance and support
  Regular updates, security monitoring, and performance optimization to keep the site stable and secure.

• Strategic planning and enhancement
  A long-term, continuous roadmap to support upgrades and new functionality aligned with institutional priorities.

• A trusted partnership
  Access to a responsive, knowledgeable team that could address issues quickly, offer guidance, and deliver initiatives on time and on budget.

Through a flexible WebOps engagement with Cheeky Monkey Media, Sheridan gained a dependable support system that combined technical expertise, strategic insight, and collaborative project management.

Pain Points Resolved

• Performance and security
  Proactive maintenance routines were implemented, including ongoing monitoring, regular system updates, and vulnerability mitigation. This ensured the site remained fast, reliable, and secure.

• Reliable development support
  A dedicated team was available to handle everything from small fixes to larger enhancements, giving Sheridan confidence that their website was always in capable hands.

• Clear and transparent communication
  Regular check-ins, progress updates, and detailed reporting helped keep all stakeholders informed and aligned throughout each phase of work.

• Predictable timelines and budgets
  Projects and ongoing support were consistently delivered on time and within budget, supporting Sheridan’s operational and strategic needs.

Maintenance and Support Work and Achievements

Cheeky Monkey Media worked closely with Sheridan College to strengthen and evolve the central website, ensuring it continues to serve as a secure, high-performing, and user-friendly resource for staff and students.

Key achievements included:

• Drupal 9 to Drupal 10 migration
  Successfully upgraded the site to Drupal 10, improving performance, strengthening security, and positioning the platform for future growth.

• Performance improvements
  Targeted optimizations enhanced site speed, responsiveness, and usability across devices and touchpoints.

• Ongoing Drupal core and module updates
  A consistent update schedule helped address vulnerabilities proactively and maintain long-term stability.

• Bug fixes and issue resolution
  Technical issues were identified and resolved quickly, minimizing disruption and maintaining a smooth experience for users.

• Training and support
  Ongoing guidance and training empowered Sheridan’s internal teams to confidently manage content, adopt new features, and collaborate on future enhancements.

Looking Ahead

Our work with Sheridan goes beyond maintenance. It is about building momentum.

Together, we have created a system that supports everyday needs while leaving room for continuous improvement and strategic growth. As Sheridan continues to evolve, Cheeky Monkey Media remains a trusted partner, helping their digital presence move forward with confidence.