About the City of Armstrong
Just 73 kilometers from Kelowna, nestled in the beautiful Spallumcheen Valley, the City of Armstrong is an agricultural hub between the Okanagan and Shuswap regions of British Columbia. Whether you’re there to live, work, or play, Armstrong offers a memorable, quaint, and welcoming environment for everyone.
The Challenge
When the City first approached Cheeky Monkey Media in 2020, their existing website, built in the early 2010s, was no longer meeting the needs of residents, businesses, or staff. The site was packed with information but difficult to navigate, not mobile friendly, and time consuming for staff to update.
Armstrong needed a new website that was both accessible and easy to maintain, one that reflected the City’s friendly personality while providing a clear, modern experience for users.
Our Approach
We rebuilt the website on WordPress, choosing a pre-built theme to stretch the budget without sacrificing design quality. The new site launched in February 2021, providing a centralized hub for residents and businesses to access permits, forms, and community information.
Following the launch, Armstrong stayed on as a maintenance allowing our team to handle regular updates, plugin monitoring, accessibility reviews, and performance tuning. This partnership kept the website running smoothly while City staff focused on serving their community.
The 2024 Refresh
By 2024, Armstrong’s website had grown alongside the community it serves. Staff feedback and user analytics showed that while the site was performing well, navigation and visual design could be improved.
We partnered again with the City to deliver a visual refresh and usability upgrade focused on clarity, accessibility, and modern design. Updates included:
- Modernized design with improved color contrast, typography, and spacing
- Accessibility updates aligned with WCAG 2.1 AA standards
- Enhanced performance and mobile responsiveness
The Results
The new design and structure have made it easier for both residents and staff to find what they need, reducing the number of phone inquiries to City Hall and streamlining internal workflows. The refreshed look also brings Armstrong’s brand in line with modern municipal web standards that are clean, accessible, and welcoming.
Ongoing Support
Armstrong continues to partner with Cheeky Monkey Media for website maintenance and support, ensuring their site remains secure, accessible, and up to date. The collaboration is a testament to how long-term partnerships can help small municipalities evolve their digital presence over time.
A Fun Bonus
As part of Cheeky Monkey’s Adopt-a-Primate Initiative, the launch of the Armstrong website supported the Primate Rescue Center. On behalf of the City, we became co-guardians of an orphaned capuchin monkey named Louie.
Is your website ready for a refresh?
Armstrong’s website proves that small communities can make a big digital impact.
If your city’s site is due for a refresh, we’ll help you create a modern, accessible space your residents will love.
